On March 21, 2012 Linden Lab launched Direct Delivery for Marketplace. This was supposed to make direct from inventory deliveries of items purchased on Marketplace. It appears there are several glitches going on with the new implementation. They all seem to be payment related. Som residents report items not being delivered or the wrong items being delivered and merchants report they are selling items but they are not receiving payment for them. Shopping Cart Disco covered the ‘featured items’ glitch the other day.
While going through the public JIRA I noticed this little gem – Incorrect items showing up on my marketplace store from other merchants but with my listing texture and vice versa. It is marked a SHOWSTOPPER bug.
This problem appears to not only affect direct delivery residents as both magic box and direct delivery merchants sound off in on the JIRA.
On March 28th Commerce Linden noted
CommerceTeam Linden added a comment –
We are aware of this issue and are working on addressing it as a top priority. Thanks to all those who have let us know about the issue.
On March 30, 2012 I see a blog post referencing payment failures and delivery issues with Direct Delivery from Nalates Urriah so clearly Direct Delivery has been having these kinds of issues since the launch. What is an appropriate time frame in fixing a ‘SHOWSTOPPER’ bug? In the “REAL WORLD” showstopper bugs are usually fixed quite quickly. I recall discovering a showstopper bug in some shipping software at my old employer and the software company fixed the bug in 24 hours.
With no word from Commerce Linden since March 29th residents took it upon themselves to try to find out what each of the broken items have in common. It appears that a batch of listings might have been broken during the migration.
Argus Collingwood added a comment –
I am still thinking the database may have errors in the 14xxxxx series of numbers.
ETA : you put a number of the borked listing into SLM search like 1418428 then view it as a wrong listing then change that number to 1418429, 430,431 etc etc you can see all those series are borked. /me Points to error
OMG Bootgasm is a cluster in the 14xxxxx series. o.O
Was today’s downtime due to Inventory Maintenance related to this Marketplace troubles?
Sound off in the comments below.