How to alienate?

Sometimes, LL prove how inept they are with one click of a button, and this – is one of those times.

Today I received an email, alerting me that I was having a DMCA claim filed against me. In panic I examined the email. Wait…[FhangV] AO Collection?? Umm, correct me if I am wrong but my store has nothing to do with AO’s. I made some poses once, but that’s it. I literally crapped myself. I’m an upstanding resident of SL, even when LL bring me nothing but irritation and strife – so this was completely out of the blue.

EMAILIMAGE

Search inventory for the object. Not found. Clear cache etc, not found. Joy.

aosearch

So, we click the DMCA link in the email. 404. Great. Copy the link instead, and viola – page loads. Read through the details and info I need to provide to counter claim this obvious wrongful DMCA ….. wait…I’m supposed to know where the object is? It’s UUID? What?!? I don’t have any of those things!?

Next, the Support Portal, bane of all basic accounts. Limited questions available to ask. I cheat a bit and omit some fields. Ask valid question about what do to with my lack of information, and ask not to be fobbed off to the DMCA page. Condescending Linden copies and pastes the DMCA page into a reply and closes the ticket as solved. Re-open ticket to say that my question has not been answered, and I was upset at being fobbed off by Condescending Linden – she did not read my ticket at all – ticket closed by Condescending after a (see solution) was posted.

Message original creator of the AO. Find out the claim was never made against me at all, was made against original creator, just the same email was sent out to the other 600 or so people who had the item at one point, in their inventory. Creator of the FhangV AO Collection temporarily locked out while he is literally searched by a member of staff. Manually.

Ticket re-opened by Condescending. ‘How do you know what the object is called if you’ve never seen it?’ – evidence provided in the shape of email screen shot. Evidence of item not appearing in inventory also attached.

Reply tells me because I know of the item at all – I still have to file a counter claim, even though this issue is nothing to do with me any longer.

In the meantime, objects like this – are available on Xstreet, with a flimsy disclaimer about ‘please ask permission before cloning’. I’m no longer surprised by anything LL does, and their recent Xstreet ‘roadmap’ and their lack of understanding and care about issues like copybotting, I’m getting so used to it, I’m barely noticing these days and it’s so sad.

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Comments

  1. Sansarya says:

    Sounds like the Lindens have created a lot of work for themselves if they’re going to start sending DMCA notices to everyone who bought something that’s been DMCA’d and manually searching creators.

    • Cyclic Gearz says:

      Yep, and by sending the same email as they do to the original content creator, to everyone who has ever had the item – they cause even more bother and trouble for themselves.

  2. Mimika Oh says:

    Do you really have to take any action if it has nothing to do with you? What will happen if you don’t? I don’t know US DMCA, but surely you are innocent until proven guilty, and there is no case here to answer.

    • Cyclic Gearz says:

      No, I don’t have to take any action at all – as the item was never my creation – so never my copyright infringement. I’m leaving it for now, unless I get a court summons in the post, as far as I’m concerned it’s nothing to do with me any longer, as the item isn’t in my possession.

  3. Monolock says:

    It says in the letter “and all animations within”, so maybe you have an anim from the AO. But still these are not listed in the letter, and why the hell did you get this letter after all????? Sheer posession of copyright infringed material doesn’t qualify a DMCA, maybe an AR. Was the DMCA filed against you personally by the original AO-Collection creator (that at least is how i understood this useless DMCA procedure).

    • Cyclic Gearz says:

      I spoke to the creator of the FhangAO – he sent me the log of his copy of the DMCA email. It was exactly the same as the one I received. The DMCA was filed by Vista Animations as Fhang was using a full perm Vista Animation AO in the pack, or so I’m led to believe. Whether he knew that the AO would not have been full perms usually or not, is another dramabomb.

      The DMCA notice was sent, as-is, to me, other people who had this AO Collection at some point, and the creator of the AO. The people who had the AO did not have the DMCA filed against *them*, LL are just lazy and couldn’t be arsed to write a different email.

  4. Ann Otoole says:

    Let’s see LL really take down every texture ever DMCA’d. Welcome to “Missing Image” Life. I wonder how many I have bought from giant texture warehouses would vanish. But even that would not piss me off as much as when I got the alien eye candy demo and found out where a bunch of texture I paid for came from lmao.

  5. Paola Tauber says:

    https://xstreetsl.com/modules.php?name=Marketplace&file=item&ItemID=1744028 as of now, the item in question is still on Xstreet btw. xD

  6. Nyx Divine says:

    Seriously…..Seriously?

    Ok I know it’s not funny…..but it is.

    As for ‘Condescending Linden’ I think I may have met him/her a time or two.

    If I were a Linden that would be my name :)

    Yeah, what can you do…..

    I suppose, just to play ‘Devil’s Advocate’ here for a moment, they are attempting to take this shit seriously.

    But Seriously?

    • Cyclic Gearz says:

      I can’t help but laugh to be honest, I doubt they are taking things ‘seriously’ though, if they were, they wouldn’t use the same email for everyone who had the object, and not just the person who had the DMCA filed against them.

  7. Cat says:

    by the time you get the letter theyve probably taken it from your invent. look at transaction history.
    A certain gay sex animator got DMCA lately for his own products…The removals team took his boxed items away but not his full perm versions.
    It’s a good job he was innocent…

  8. Aaaaand…this is why I’m not inworld much anymore, when I used to pretty much freakin’ live in SL. I’ve been in world long enough (since ’06) to see a lot of change, and it’s not been good over the past year. There was a time I’d be freaked at the entire possibility of an account lockout. Now? I was reading this and thinking, “Wow, I really don’t care enough about bein’ in world to care if I got permabanned anymore. WHere did that come from?” Had a little epiphany over that one. The increasing hostility of LL has really kinda changed the tone of the place, and I just don’t enjoy it as much as I used to.

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  10. JJliston says:

    Your as guilty as hell and you know it, just own up how does it feel for the shoe to be on the other foot all those people you victimised over the last who knows and you say your innocent LOL joke

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