Comments on: Another Step In The Right Direction?

By: chilliho

chilliho — Sat, 24 Oct 2009 21:53:35 +0000

Well, tell that to Miss "My hair is mod, oops, no, it isn't … suck it up" Atomic…

By: chilliho

chilliho — Sat, 24 Oct 2009 21:52:20 +0000

That comment adds some valuable info for both shoppers and creators, IMHO.

I didn't meant to negatively critize the whole system in my earlier posting at all, just questioning the information politics of some vendors and Cyclic's reply seems to rely on the idea that each vendor always includes all info – which is unfortunately not the case all over the grid.

Maybe, no idea if that's possible at all, there could be an option to hand out a list of the content of the vendor, number of items, their
permissions… really no idea if that works within SL's scripting.

By: Reacher Rau

Reacher Rau — Thu, 22 Oct 2009 20:22:45 +0000

@ Monolock – you raise allot of good points. sometimes it's very helpful to look inside the contents, and on the other hand that can be misleading (such as items that show permissions wrong e.g, no copy AND no trans). i think either way the onus is still on the merchant to properly display what you are buying, and what permissions your purchase comes with.

that said, remember that SecureVend is a response to an imperfect situation. in an ideal world, content theft would be rendered nearly obsolete by LL allowing only approved/registered 3rd party viewers to connect to their grids. Until then, there is no magic bullet, and some compromises have to be made unfortunately.

By: Why DRM Alone Can Not Save Second Life | PlagiarismToday

Why DRM Alone Can Not Save Second Life | PlagiarismToday — Thu, 22 Oct 2009 20:08:33 +0000

[...] A post yesterday on the Second Life blog Shopping Cart Disco pointed me to a new vendor system that hope to be able to stop a large part of the content theft and copyright infringement in its tracks. [...]

By: Monolock

Monolock — Thu, 22 Oct 2009 17:47:37 +0000

I didn't mean scam artists. Sometimes on vendor pics one just cannot see whether it's a prim attachment or drawn on the texture (which gets clear on inspection). Sometimes variations are shown and it's not clear whether they are different attachments or just left away in the second model. And so on.
Nothing against this system, i just don't buy from such vendors anymore as i don't buy clothing with attachments on no-mod with resize script. As i don't buy double boxed items. Unless the shop has a clear store policy where the content is explained, or vendors with sufficient info written on it.

By: CyclicGearz

CyclicGearz — Thu, 22 Oct 2009 16:56:35 +0000

The difference between this, and any other is that it is for legitimate business owners, ie people who aren't dicks. If someone is a dick and says one thing on an ad and puts something else in the box, then they're not imo legit – they're scam artists.

By: CyclicGearz

CyclicGearz — Thu, 22 Oct 2009 16:55:34 +0000

Then lets hope vendors who do use this are kind enough to mention layers etc – when making up ads – because when you weigh up the risk of losing customers who don't buy if they can't see what's in the box, against having it open to theft, which in turn not only loses you business, but damn near puts you out of business, I can certainly see that the former is the logical option.

By: RH Engel

RH Engel — Thu, 22 Oct 2009 15:20:12 +0000

I have been using this system for a few weeks now and I love it. My customers love it too. It is very easy and fast to set up.

An answer to anyone who is concerned about not being able to see the contents. I have my sale prim ads that explain everything on the ad itself. If anyone has questions, all they need to do is contact me and I can show them anything they are interested in seeing as I did before I started using this system.

Reacher has very good customer service. If you have a problem contact him. Again, I am very very happy with this system and I have heard nothing negative from the customers that buy from me.

One more thing, no system is going to be perfect for all. There will be those that do not want this type of system for whatever reasons and there is nothing wrong with those who do not wish to use this type of system.

I am replying here only to show my support for this system. For me, this system does what I want. Again, I am very satisfied with Reacher Rau's customer service as well.

By: Rebel Hope

Rebel Hope — Thu, 22 Oct 2009 15:03:23 +0000

We've been using the system for a little more than a month and It's been the answer to so many of our needs. Reacher and Jori have been extremely helpful with the entire process. To me it's worth the change over time to protect the content even if a little bit. I also love the feature of gifting that is offered and the "redelivery" option as well. Saves so much time looking for those missing items in account history. As far as not being able to see product inside, I typically list all items that I can in the description line, and my regular customers know this. What doesn't fit I will list how many items are included but most important they know clothing is on multiple layers etc. I guess we as content creators will just have to be diligent in making sure our customers are aware of what they are buying as well as the customer questioning if they are not sure.

This system is very easy to use and is customer friendly. I can't imagine not having it now. I also know that Reacher is striving to have the best product he can offer, and when something isn't working just right in this beta stage before release he's been right on top of issues. Many thanks to him and Jori both.

By: Monolock

Monolock — Thu, 22 Oct 2009 13:46:11 +0000

There are similar systems around for some while and i HATE them. As chilliho said one doesn't see what one gets. And as less and less info is written on the vendor-pics these days the 'buy' function (which lists what is inside with the permissions) or at least the 'pay' function, which i don't like so much as one can only 'inspect' the vendor and it doesn't tell you anything about the permissions (especially important for prim attachments which suck big time if 'no mod' (did i mention i HATE resize scripts)).I NEVER buy from pay-script vendors if permissions are not written somewhere (at least in the store) (had some very bad experiences). And i NEVER EVER buy from these above mentioned systems as i had really really bad experiences where what i got was completely different than what the vendor pics suggested.

By: SRS BSNSS

SRS BSNSS — Thu, 22 Oct 2009 13:29:47 +0000

Well, i dont know.
Maybe not so much with something that is all prim, but most of the times when buying clothes, lack of layers is a total deal breaker no matter the cost. I'm sure a lot of other people feel like this too.

So naturally, folks that feel like me like to see what is actually inside the vendor since nobody really says what layers does everything come in.

By: CyclicGearz

CyclicGearz — Thu, 22 Oct 2009 12:36:48 +0000

If they were going to make a profit off it, which they're not as Reacher has said

By: CyclicGearz

CyclicGearz — Thu, 22 Oct 2009 12:36:24 +0000

There is no buy option on the vendor prims, so no, you cannot see what is inside – if you were to find your way in – you would only find a single no mod, no trans script.

It is a content creators responsibility thereof to make sure that they label their vendors properly and their ads too. When using items that I didn't create in my own ads, I always make sure that I give due credit. Usually well named products can let the buyer assume what will be inside.

In any case I think the need to know what is inside by inspecting etc is wayyy overshadowed by the need to protect items from being stolen.

To buy the item, you right click, Pay – or just left click, like any other Pay vendor. I know it's gonna sound harsh, but if you don't pay attention to ads or descriptions, and then you are disappointed, then it is your own issue, and not the content creators. I don't know about anyone else, but I am pretty damn clear about what you're buying from me.

By: KateyCoppola

KateyCoppola — Thu, 22 Oct 2009 11:59:24 +0000

This is really free?

Kudos, ReachWorks. I wish it was viable for my business, but I really hope this is widely adopted.

By: chilliho

chilliho — Thu, 22 Oct 2009 10:29:57 +0000

Do I get this right that the system also stops the legit customer from inspecting the vendor prim for its content, just to check on – say, for example – which layers are included for a piece of clothing, if there are various included attachment options for prim parts etc? Shortly spoken, that kind of info that is usually not given on the vendor pic?

Or does the script present you with the content summary once you click the vendor to initiate a purchase? With an option to terminate the purchase, of course, if you don't like the options?

By: Man_In_A_Skirt

Man_In_A_Skirt — Thu, 22 Oct 2009 04:41:13 +0000

These guys will become extremely rich from this amazing idea!

By: DarionMonkee Levitt

DarionMonkee Levitt — Thu, 22 Oct 2009 04:01:42 +0000

As a current user of the system, even with having hundreds of items its fast and efficient. Whether your setting up in one store or in 4 as in my case, its worry free and easy. I've been looking for a way to not only protect my product but also have an easy system to work with. No notecards…wow finally, seriously I was SICK OF NOTECARDS. It is the best system by far I have come across, and I have spent tens of thousands of lindens on systems, as I am sure most of the content creators have. So all in all if you asked me my honest opinion I would say without hesitation that this system is the best. Your also worry free with support, both Reacher and Jori are there for you. Well that's my two-cents!

By: Ellie Celt

Ellie Celt — Thu, 22 Oct 2009 02:56:56 +0000

This system is great so far! It has such a fast response time and adore the gifting option. Ivy got a hold of it and we're now using it at Atomic. I mean, it even offers redelivery which saves us designer some headache when a customer doesn't get their purchase. We have yet to see how it responds with a full sim but so far so good.

By: Reacher Rau

Reacher Rau — Wed, 21 Oct 2009 23:58:56 +0000

It depends on the merchant's current setup of course, but I've included some helper scripts to ease the transition for the most common setup where the products are set 'For Sale' to dispense contents on purchase. Most clothing/hair/skin shops for example are setup this way.

The helper script can automatically box the contents of these 'For Sale' prims, and also install the new Pay script inside it. So a shop with a couple hundred items i'd say shouldn't take more than an hour or so.

As far as future cost- not sure yet. My personal view is that our money is made elsewhere (our estate business), so products like this are more about trying to help content creators with a new paradigm that I really do feel will help curb theft, until LL gets their act together. We do carry some expenses with SecureVend such as tier for the hosting sims, so future costs for the system will be geared towards 'breaking even' on that. I will say however, that we won't retroactively ask for payment, nor will we charge an ongoing fee (per week/month). It will be a one time charge only, which for now is 0L.

By: 3blahs1whatever

3blahs1whatever — Wed, 21 Oct 2009 23:27:55 +0000

Hi, how long does this really take to set up?

Someone with hundreds of items?

How much will it be when there becomes a charge?

By: Dream Resistance

Dream Resistance — Wed, 21 Oct 2009 21:16:09 +0000

My name is Dream Resistance, and I support this message. No seriously, I just put it in my main store. Its simple, easy to use, quick, awesome gift option right at the poster on your wall, fabulousness. You get a little skybox on their secure sim to host your server and MagicBox. And the creator listens to suggestions and is updating with all kinds of new updates. It's just really cool!