How to alienate?
Posted on 27. Nov, 2009 by Cyclic Gearz in Gossip, Wall of Shame
Sometimes, LL prove how inept they are with one click of a button, and this – is one of those times.
Today I received an email, alerting me that I was having a DMCA claim filed against me. In panic I examined the email. Wait…[FhangV] AO Collection?? Umm, correct me if I am wrong but my store has nothing to do with AO’s. I made some poses once, but that’s it. I literally crapped myself. I’m an upstanding resident of SL, even when LL bring me nothing but irritation and strife – so this was completely out of the blue.
Search inventory for the object. Not found. Clear cache etc, not found. Joy.
So, we click the DMCA link in the email. 404. Great. Copy the link instead, and viola – page loads. Read through the details and info I need to provide to counter claim this obvious wrongful DMCA ….. wait…I’m supposed to know where the object is? It’s UUID? What?!? I don’t have any of those things!?
Next, the Support Portal, bane of all basic accounts. Limited questions available to ask. I cheat a bit and omit some fields. Ask valid question about what do to with my lack of information, and ask not to be fobbed off to the DMCA page. Condescending Linden copies and pastes the DMCA page into a reply and closes the ticket as solved. Re-open ticket to say that my question has not been answered, and I was upset at being fobbed off by Condescending Linden – she did not read my ticket at all – ticket closed by Condescending after a (see solution) was posted.
Message original creator of the AO. Find out the claim was never made against me at all, was made against original creator, just the same email was sent out to the other 600 or so people who had the item at one point, in their inventory. Creator of the FhangV AO Collection temporarily locked out while he is literally searched by a member of staff. Manually.
Ticket re-opened by Condescending. ‘How do you know what the object is called if you’ve never seen it?’ – evidence provided in the shape of email screen shot. Evidence of item not appearing in inventory also attached.
Reply tells me because I know of the item at all – I still have to file a counter claim, even though this issue is nothing to do with me any longer.
In the meantime, objects like this – are available on Xstreet, with a flimsy disclaimer about ‘please ask permission before cloning’. I’m no longer surprised by anything LL does, and their recent Xstreet ‘roadmap’ and their lack of understanding and care about issues like copybotting, I’m getting so used to it, I’m barely noticing these days and it’s so sad.
Sansarya
Nov 27th, 2009
Sounds like the Lindens have created a lot of work for themselves if they’re going to start sending DMCA notices to everyone who bought something that’s been DMCA’d and manually searching creators.
Cyclic Gearz
Nov 27th, 2009
Yep, and by sending the same email as they do to the original content creator, to everyone who has ever had the item – they cause even more bother and trouble for themselves.
Mimika Oh
Nov 27th, 2009
Do you really have to take any action if it has nothing to do with you? What will happen if you don’t? I don’t know US DMCA, but surely you are innocent until proven guilty, and there is no case here to answer.
Cyclic Gearz
Nov 27th, 2009
No, I don’t have to take any action at all – as the item was never my creation – so never my copyright infringement. I’m leaving it for now, unless I get a court summons in the post, as far as I’m concerned it’s nothing to do with me any longer, as the item isn’t in my possession.
Monolock
Nov 28th, 2009
It says in the letter “and all animations within”, so maybe you have an anim from the AO. But still these are not listed in the letter, and why the hell did you get this letter after all????? Sheer posession of copyright infringed material doesn’t qualify a DMCA, maybe an AR. Was the DMCA filed against you personally by the original AO-Collection creator (that at least is how i understood this useless DMCA procedure).
Cyclic Gearz
Nov 28th, 2009
I spoke to the creator of the FhangAO – he sent me the log of his copy of the DMCA email. It was exactly the same as the one I received. The DMCA was filed by Vista Animations as Fhang was using a full perm Vista Animation AO in the pack, or so I’m led to believe. Whether he knew that the AO would not have been full perms usually or not, is another dramabomb.
The DMCA notice was sent, as-is, to me, other people who had this AO Collection at some point, and the creator of the AO. The people who had the AO did not have the DMCA filed against *them*, LL are just lazy and couldn’t be arsed to write a different email.
Ann Otoole
Nov 28th, 2009
Let’s see LL really take down every texture ever DMCA’d. Welcome to “Missing Image” Life. I wonder how many I have bought from giant texture warehouses would vanish. But even that would not piss me off as much as when I got the alien eye candy demo and found out where a bunch of texture I paid for came from lmao.
Cyclic Gearz
Nov 28th, 2009
LL’s priorities are so all over the place, sometimes it surprises me how those monkeys can run the grid at all…
Paola Tauber
Nov 28th, 2009
https://xstreetsl.com/modules.php?name=Marketplace&file=item&ItemID=1744028 as of now, the item in question is still on Xstreet btw. xD
Paola Tauber
Nov 28th, 2009
wo0ps. too fast. you would have thought the first thing LL would do is remove the cr@p from their own controlled shopping website. doh.
Naoki Ninetails
Nov 28th, 2009
ROFL. IT’S STILL UP ON XSTREET!?
Cyclic Gearz
Nov 28th, 2009
Apparently, the AO collection now, no longer includes the copyright infringing content, so it’s still allowed to be sold….just without the Vista stuff.
Naoki Ninetails
Nov 28th, 2009
If they’re smart, they’ll take it down and rename it. Anything else is just asking for them to be harassed indefinitely.
Nyx Divine
Nov 28th, 2009
Seriously…..Seriously?
Ok I know it’s not funny…..but it is.
As for ‘Condescending Linden’ I think I may have met him/her a time or two.
If I were a Linden that would be my name
Yeah, what can you do…..
I suppose, just to play ‘Devil’s Advocate’ here for a moment, they are attempting to take this shit seriously.
But Seriously?
Cyclic Gearz
Nov 28th, 2009
I can’t help but laugh to be honest, I doubt they are taking things ’seriously’ though, if they were, they wouldn’t use the same email for everyone who had the object, and not just the person who had the DMCA filed against them.
Cat
Nov 28th, 2009
by the time you get the letter theyve probably taken it from your invent. look at transaction history.
A certain gay sex animator got DMCA lately for his own products…The removals team took his boxed items away but not his full perm versions.
It’s a good job he was innocent…
Arcadian Vanalten
Dec 1st, 2009
Aaaaand…this is why I’m not inworld much anymore, when I used to pretty much freakin’ live in SL. I’ve been in world long enough (since ‘06) to see a lot of change, and it’s not been good over the past year. There was a time I’d be freaked at the entire possibility of an account lockout. Now? I was reading this and thinking, “Wow, I really don’t care enough about bein’ in world to care if I got permabanned anymore. WHere did that come from?” Had a little epiphany over that one. The increasing hostility of LL has really kinda changed the tone of the place, and I just don’t enjoy it as much as I used to.
Ebonie Urteaga
Dec 19th, 2009
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JJliston
Jan 15th, 2010
Your as guilty as hell and you know it, just own up how does it feel for the shoe to be on the other foot all those people you victimised over the last who knows and you say your innocent LOL joke